- My first stop was to the AT&T store there. I upgraded from a Note 9 to the Note 10+, a phone BTW, I really like. I was supposed to be sent a box to return the old phone, but after several weeks and multiple phone calls, I hadn't received it. Not wanting to get charged for the old phone, I took it with me and went to the AT&T store to see if they could help in person. Franke (I think that was his name) asked if I needed help, I told him what this issue was and he solved everything in less than 5 minutes. Got me the box, shipping label and made sure it was all packed and ready to go. He was polite, friendly, efficient and most all of all, solved a problem that four phone calls didn't.
My second task was a visit was to the Swatch store there. I've been wearing a Bunnysutra watch (funny story about it, ask me the next time you see me!), so I visit Swatch stores much more frequently than I used to. I love that they will just clean it and polish it up and replace the battery for free whenever that's needed. Once again, the staff couldn't have been nicer and friendlier and we always have a fun conversation about the watch.
Lastly, I visited the Nespresso store there to pick up some coffee for the office. Love their machine and particularly love that the pods are recyclable, but I'm not really knowledgeable about coffee. Again, the staff there couldn't be more helpful. From sampling some of the new blends to being able to give me good suggestions on which coffees I should buy, shopping there is always a fun experience. I always come away from their store feeling I got some fun coffee and got just a little more knowledgeable about coffee. BTW, their boutique in the Bloomingdale's at the Short Hills Mall is equally good.
At the end of the day, it's not rocket science. All of the people I interacted with on my trip were friendly, knowledgeable and helpful. They all seemed to enjoy what they were doing. And I walked away a happy and satisfied customer.
Bunnysutra